Refund Policy
Deposit payment and refund
- All reservations require a deposit to confirm the service. The deposit is non-refundable but transferable to other female customers.
Cancellation Refund
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If the customer cancels the service more than 5 days before the scheduled date, part of the paid amount will be refunded (the specific amount depends on the situation).
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No refund will be given if the reservation is cancelled within 5 days before the scheduled date.
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Refunds in special circumstances
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If the service cannot be performed due to force majeure (such as natural disasters or unexpected accidents), we will provide the option of refunding or rescheduling the service time.
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If it is due to merchant reasons (such as service cannot be provided), we will refund the full amount.
Refund Process
Refund requests must be submitted via email to support@barbietour.com, quoting the order number and relevant information.
The refund processing time is 5-7 working days, and the refund amount will be returned to the original payment account.
Dispute Resolution
- If you have any questions or disputes regarding our refund policy, please contact us and we will do our best to resolve the issue for you.
最后更新日期：2025年4月19日